The Latest

  • Customers are requested to note that old cheque books are being phased out with new ones having additional security features w.e.f. 01.07.2021. Please contact your branch manager for replacement of old cheque book with new cheque book well before the said date. If you have already issued cheque from old cheque book, please get it replaced with new cheque immeditely. On receipt of confirmation from you, Bank will delete the old cheque book records from Core Banking Solution (CBS) system.

  • You have registered for mandatory additional layer of security, by choosing 3 challenge questions and answering them. In case of providing incorrect answers to the such challenge questions your Internet Banking shall be blocked. In such case, please call our Customer Service at 1800-2222-44 & 1800-208-2244 and choose option no. 2 for further process.

  • PSB Alliance Doorstep Banking Services available

  • Bank has introduced 3 Factor Authentication (FA) to enhance the security features of your accounts, one time registration for the same is mandatory. Challenge Question Enrollment by user[PDF file].

BEWARE OF FRAUD CALLS

It has been observed that many fake and fraudulent contact numbers are circulated on web posting as ´Banks Customer Care Number´. One such number found in web search is 06206419089. Customers are hereby cautioned to conduct their own investigations and analysis and should check the accuracy, reliability of the contact numbers before using any contact number received by the customer other than through our official channels such as Bank´s Website/authentic literature/Advertisements etc. Bank accepts no responsibility towards any loss incurred by the customer incidental to usage of any unauthentic contact number/channel.

Safe & Secure [Internet Banking Usage Guidelines]

  • Access your bank website only by typing the URL in address bar of browser.
  • Change your Internet Banking password at regular intervals.
  • Immediately change your passwords if you have accidentally revealed your credentials.
  • Use Virtual keyboard feature while logging into your internet banking account.
  • Always logout when you exit Net Banking.Do not directly close the browser.
  • Phishing is a fraudulent attempt,usually made through emails/calls/SMS to capture your confidential data like NetBanking Id/Password, mobile no, email Id /Password,Card no /PIN/CVV no etc.Please report immediately on antiphishing[Dot]ciso[At]the [rate]unionbankofindia[Dot] bank if you receive any such email/SMS or Phone call.
  • Be sure the URL you are accessing has 'https://'. The 's' indicates secured and the site uses encryption.
  • Always ensure latest version of Operating System with updated security patches.
  • Regularly update Browser and Antivirus with latest available definitions.
  • Always check the last log-in date and time in the post login page.
  • Ensure firewall is on and Antivirus is scanning the system regularly.
  • Avoid accessing Internet Banking from Cyber Cafes or shared PCs.
  • Check your account statements periodically to ensure that all the entries are correctly captured. In case of any discrepancy, inform the bank immediately
  • Never respond to e-mails/embedded links /calls asking you to update or verify UserIDs/Passwords/Card no/CVV etc. Union Bank or any of its representative will never send you e-mails/SMS or calls you over phone to get your confidential details of your account/ PIN/OTP Password or personal details.
  • Never enter login or other sensitive information in any pop up window.
  • Do not be victim of SIM SWAPS, immediately investigate when you notice that you are not receiving call and message or getting SIM Registration fail. Keep your phone switched on and check alerts from Union Bank of India.
  • Never respond to any SIM Swap Request even from mobile operators.

SafeGuard [Beware of phishing]

Avoid fraudulent communications asking for your UserId, Password, Card No, Account No. etc. Fraudulent emails contain links of look-alike websites to capture your financial data. Bank will never send such communications to you asking for your personal/confidential data. Always visit Bank's site instead of clicking on the links provided in emails/third party websites. Do not respond to pop-up windows asking for your financial or confidential information.